{"id":3460,"date":"2025-05-06T09:00:30","date_gmt":"2025-05-06T09:00:30","guid":{"rendered":"https:\/\/www.dantespsychology.com\/?p=3460"},"modified":"2025-05-23T05:19:21","modified_gmt":"2025-05-23T05:19:21","slug":"sociale-veiligheid-in-organisaties-van-beleid-naar-vertrouwen","status":"publish","type":"post","link":"https:\/\/www.dantespsychology.com\/en\/sociale-veiligheid-in-organisaties-van-beleid-naar-vertrouwen\/","title":{"rendered":"Psychological Safety in Organisations: from Policy to Trust"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row has-bg need-focus style-accent-bg row-container boomapps_vcrow\" id=\"row-unique-0\"><div class=\"row col-triple-gutter double-top-padding quad-bottom-padding single-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_right column_parent col-lg-6 sl-border-radius boomapps_vccolumn col-md-50 single-internal-gutter\"><div class=\"uncol style-spec style-dark animate_when_almost_visible left-t-right\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode-single-media  text-left\"><div class=\"single-wrapper\" style=\"max-width: 100%;\"><div class=\"tmb tmb-light  tmb-img-ratio tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\"><div class=\"dummy\" style=\"padding-top: 133.4%;\"><\/div><img decoding=\"async\" class=\"wp-image-3461\" src=\"https:\/\/www.dantespsychology.com\/wp-content\/uploads\/2025\/05\/1746537905867-uai-539x719.jpeg\" width=\"539\" height=\"719\" alt=\"\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-left align_left column_parent col-lg-6 sl-equal-height boomapps_vccolumn col-md-50 single-internal-gutter\"><div class=\"uncol style-spec style-dark animate_when_almost_visible bottom-t-top\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"h2\" ><span>Psychological Safety in Organisations: from Policy to Trust<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode_text_column\" ><p>Psychological safety has been a hot topic of discussion in many organisations in recent years. We now even hear that people are starting to get tired of it, because everyone is talking about it:<\/p>\n<p><strong>\u201cLet's stop being so oversensitive and overreacting to how someone behaves. Do your job and accept that not everyone can live up to your expectations.\u201d<\/strong><\/p>\n<p>There is some truth in this, after all, the focus should be on performing tasks and achieving goals. And yes, the statement 'I feel unsafe' is sometimes said too quickly. We also see this in practice.<\/p>\n<p><strong>At the same time, we need to take social safety seriously.<\/strong> There are many misunderstandings about what the concept actually means, and about the nature and extent of transgressive behaviour in the workplace. We regularly see serious and persistent insecurity, with major consequences for everyone involved.<\/p>\n<\/div><div class=\"empty-space empty-single\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<div class=\"icon-box icon-box-right  sl-header-scroll icon-inline\" ><div class=\"icon-box-content\"><div class=\"icon-box-heading icon-box-fa-1x\"><div class=\"fontsize-167665 fontheight-512329\"><a role=\"button\" href=\"#lees-meer\" title=\"Read More\" aria-label=\"Read More\">Read more<\/a><\/div><\/div><\/div><div class=\"icon-box-icon fa-container\" ><a role=\"button\" href=\"#lees-meer\" title=\"Read More\" aria-label=\"Read More\" class=\"text-icon_color-494573-color custom-link\"><i class=\"fa fa-angle-down fa-1x fa-fw\"><\/i><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row has-bg need-focus style-color-lxmt-bg row-container onepage-section boomapps_vcrow\" data-label=\"Lees Meer\" data-name=\"lees-meer\" id=\"row-unique-1\"><div class=\"row quad-top-padding quad-bottom-padding single-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-light animate_when_almost_visible alpha-anim\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn\" ><div class=\"uncont no-block-padding col-custom-width\" style=\" max-width:768px;\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"h2\" ><span>Workplace Violence<\/span><\/h2><div><p>The concept of \u2018psychological safety\u2019 often suggests sexual misconduct; suggestive comments, inappropriate jokes and touching. While these should most definitely be taken seriously, sexually inappropriate behaviour is only part of the problem.<\/p>\n<p>Also consider:<\/p>\n<\/div><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode-wrapper uncode-list\" >\n<ul>\n<li>stalking,<\/li>\n<li>persistent bullying or exclusion,<\/li>\n<li>filing persistent complaints,<\/li>\n<li>intimidation,<\/li>\n<li>or false accusations.<\/li>\n<\/ul>\n<\/div><div class=\"uncode_text_column\" ><p>You can imagine that such behaviour \u2013 especially if it does not stop and becomes increasingly intense \u2013 is very damaging. Not only for the direct victim, but also for colleagues, family members and other bystanders. In some cases, it even damages the reputation of the organisation.<\/p>\n<p>What is important here is that only <strong>15 to 20%<\/strong> of such incidents are known to managers or authorities. The <strong>willingness to report<\/strong> is low - a theme we published about previously. The article can be found on this page.<\/p>\n<\/div><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"h2\" ><span>Lessons from ten years of practical experience<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode_text_column\" ><p>Higher education institutions in the Netherlands were leaders in actively tackling unsafe behaviour on campus. At the time, I was actively involved in setting up programs to address violence on campus.<\/p>\n<p>We are now more than ten years further. In other organisations \u2013 both public and private \u2013 attention for a socially safe working environment is also growing.<\/p>\n<p>What have I learned?<\/p>\n<p><strong>Social safety is often reduced to protocols and reporting procedures.<\/strong> But the core of the problem and the solution lies in:<\/p>\n<\/div><div class=\"uncode-wrapper uncode-list\" >\n<ul>\n<li>human relationships,<\/li>\n<li>trust in each other,<\/li>\n<li>and a healthy culture.<\/li>\n<\/ul>\n<p>Real progress occurs when organisations:<\/p>\n<ul>\n<li>respond promptly and proactively to incidents and reports,<\/li>\n<li>make real personal contact with all involved,<\/li>\n<li>and create an organisational culture in which people feel safe to speak out.<\/li>\n<\/ul>\n<\/div><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"h2\" ><span>From repression to prevention<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode_text_column\" ><p>The classic approach to social safety focuses on combating undesirable behaviour: reporting points, complaints procedures and sanctions. That is necessary \u2013 but not sufficient.<\/p>\n<p>What is much more effective: <strong>a proactive approach<\/strong>, with a well-connected network of experts.<\/p>\n<p>Such a team recognises risk signals in time, can act quickly and prevents damage \u2013 for victims, perpetrators and the organisation. Where this is lacking, serious matters remain unaddressed. Ignorance and lack of decisiveness ensure that risks are not recognised or are ignored.<\/p>\n<p><strong>This requires leadership<\/strong>. More than just rules. It requires a profound change in how we work together and support each other.<\/p>\n<\/div><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"h2\" ><span>You don't organise safety from behind your desk.<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode-wrapper uncode-list\" >Anyone who wants to work seriously on social safety must:<\/p>\n<ul>\n<li>speak to people personally,<\/li>\n<li>have conversation skills,<\/li>\n<li>and take the time to understand the situation.<\/li>\n<\/ul>\n<p>Victims often find it difficult to express what has happened to them. That is why <strong>personal contact in a safe setting, with sincere attention,<\/strong> is so important \u2013 not only for victims, but also for perpetrators and witnesses.<\/p>\n<p>Unfortunately, what we often see:<\/p>\n<ul>\n<li>those involved must tell their story time and time again,<\/li>\n<li>are sent from counter to expert,<\/li>\n<li>lack of coordination and willingness,<\/li>\n<li>trust decreases \u2013 reporters drop out.<\/li>\n<\/ul>\n<p><strong>The director of psychological safety plays a key role in this<\/strong>. This individual has:<\/p>\n<ul>\n<li>strong social and communications skills,<\/li>\n<li>a relevant network within and outside the organisation,<\/li>\n<li>and the ability to take the lead and coordinate professionally<\/li>\n<\/ul>\n<p><strong>Proactivity, empathy and neutrality<\/strong> are crucial. The director knows how to act carefully, both individually and as part of a team, and keeps an eye on everyone involved in the situation.<\/div><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"h2\" ><span>Trust and independence<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode_text_column\" ><p>One of the biggest stumbling blocks in psychological safety is <strong>distrust in the organisation<\/strong>.<\/p>\n<p>If reports lead to bureaucracy or people fear repercussions, they stay silent. That is why <strong>independence is essential<\/strong>. People only dare to speak out when a neutral, expert party is available to listen and think alongside them without judgement.<\/p>\n<p>An accessible, personally approachable network of experts \u2013 who quickly make time for conversations \u2013 lowers the barrier to reporting and accelerates the path to solutions.<\/p>\n<\/div><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"h2\" ><span>Psychological safety as organisational culture<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode_text_column\" ><p>Many organisations treat social safety as an obligation, something that is \u201cpart of it\u201d. But real change only occurs when safety is <strong>embedded in the culture<\/strong>.<\/p>\n<\/div><div class=\"uncode-wrapper uncode-list\" >That means:<\/p>\n<ul>\n<li>leaders who make the topic open for discussion,<\/li>\n<li>teams that reflect on behaviour,<\/li>\n<li>and constructive feedback that is encouraged.<\/li>\n<\/ul>\n<\/div><div class=\"uncode_text_column\" ><p><strong>Sharing knowledge is crucial<\/strong>. E-learning and training help employees and managers to recognise signals, identify risks and actively work on a safe culture.<\/p>\n<p><strong>That makes the difference<\/strong>. Not a checklist or protocol, but an organisation in which people really feel heard, supported and safe.<\/p>\n<\/div><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"h2\" ><span>DANTES helps to build strong safety teams<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode_text_column\" ><p>Does your organisation want to work on social safety not only on paper, but also in practice? At DANTES we support organisations in building professional and proactive threat assessment teams: <a href=\"\/en\/implementatie\/\">Implementatie van Threat Assessment &amp; Management Teams \u2013 DANTES<\/a><\/p>\n<p>Get <a href=\"\/en\/contact\/\">contact<\/a> with us. We're happy to think along with you.<\/p>\n<p>Rob Pel<\/p>\n<p><em>Rob Pel has over 40 years of experience in the safety sector, 26 of which in higher education. He has done pioneering work in the field of social safety within higher education. At the Vrije Universiteit Amsterdam he developed and implemented the first 'expert team social safety &amp; concerning behaviour' in Dutch higher education.<\/em><\/p>\n<p>#socialeveiligheid #organisatieontwikkeling #vertrouwen #teamontwikkeling #Dantes<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Sociale Veiligheid in Organisaties: van Beleid naar VertrouwenSociale veiligheid is de laatste jaren een veelbesproken thema in veel organisaties. Inmiddels [...]","protected":false},"author":1,"featured_media":3461,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3460","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sociale Veiligheid in Organisaties: van Beleid naar Vertrouwen - DANTES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dantespsychology.com\/en\/sociale-veiligheid-in-organisaties-van-beleid-naar-vertrouwen\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sociale Veiligheid in Organisaties: van Beleid naar Vertrouwen - 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