Dealing with Power: Building Respect and Trust in your Organisation
Training duration (2 days)
Open Inschrijvingen
Power is inextricably linked to leadership, education and hierarchy. It affects not only how you make decisions, but also how others perceive you. How does your position of power affect your colleagues or students? How can you use power as a positive force without sacrificing respect, trust and social safety?
In this two-day training course, you will gain insight into the impact of power within hierarchical structures and learn to use your position consciously and effectively. Through a combination of reflection, interactive exercises and practical examples, you will discover how to create a working environment in which people feel safe and valued. You will practice with realistic situations under the guidance of an experienced actress.
How will this training benefit you?
- Awareness of your own position of power and its impact.
- Tools to use power in a respectful and constructive way.
- Improved communication and approachability towards employees or students.
- A working environment where trust and social safety are key.
Who will benefit from this training?
This training is designed for professionals in a position of power, such as managers, directors and teachers, who want to contribute to a culture of social safety and respect within their organisation.
Trainer
Inge Nijenhuis
Price
€ 995, - excl. VAT.
Price includes coffee & tea, lunch, course materials, active role-play with an actor, and a certificate, possible overnight stay.
Number of participants
Maximum 12
Dates
De data voor 2026 komen binnenkort online
Location
Utrecht region
Training
Structured Assessment of Workplace Incidents (SACWI)
2 days and an optional 3rd day
Open Inschrijvingen
Today’s workplace can be a dynamic and emotionally challenging environment on multiple fronts. Organisations are increasingly convinced that if they want a successful organisation, with productive employees who function optimally, a harmonious and socially safe working environment is crucial.
Socially unsafe behaviour varies in seriousness. This training will focus more on concerning or violent workplace behaviour such as harassment, stalking, persistent complaining, sexual misconduct, false accusations and anonymous threats. Sometimes an employee or customer files a report that must be dealt with in a professional manner. In many other cases, a serious incident has not yet occurred, but colleagues and other people close to the person of concern, fear further escalation or more serious violence.
Organisations are responsible for creating a safe working environment, protecting employees and the company’s reputation. They therefore have an interest in preventing socially unsafe incidents from occurring and when they have taken place, deal with it in a professional manner and prevent further escalation and damage.
Objective
One of the most important concepts in behavioural threat assessment and management is the early detection of concerning behaviour. This means that the organisation where the problem occurs must focus on early identification of previously mentioned behaviour such as bullying, intimidation and stalking. The task of the threat assessment expert is to assess the information collected and focus on returning to a safe and productive work environment. The SACWI is a tool that assists and supports the case manager during this process.
The participant will learn how to use and apply the SACWI instrument. The main objective of this two-day professional training is that the participant learns how to effectively approach, assess and manage reports and incidents of concerning workplace behaviour.
What is the SACWI?
The SACWI is a (risk) assessment and management tool for non-behavioural experts to handle cases of concerning or violent workplace behaviour in a professional and effective way. It is a guide that consists of different steps and rational indicators that helps structure the assessment and guide the decision-making process and risk management strategies. The SACWI is an instrument to be used by the case manager during the first essential phases after the incident or report, where often crucial mistakes are made or opportunities missed.
It is intended as a triage instrument and amongst other benefits, helps the manager assess the behaviour from low to high risk for future escalation. It provides a structure that can be used to prioritise and respond when concerns arise that someone may pose a risk. It also serves as a guide to communicate about the situation with stakeholders and senior management.
Other benefits of using this tool when dealing with cases:
- Control and stress reduction
- Effective communication between stakeholders
- Minimising silo-effects of information
- Bias reduction and focus on reliable information
The SACWI was developed by behavioural scientists and threat assessment experts with many years of case experience.
Who benefits from this training?
Managers and employees working in the following departments in organizations:
- Security
- Investigations
- Human Resources
- Compliance
- Social safety / integrity
Trainer
Bram van der Meer
Costs
Day 1 and 2: € 1290.00 excl. VAT.
Day 3 (optional): € 495,00 excl. VAT.
The price includes coffee & tea, lunch, course materials, a certificate and a closing drink on day 2
Participants
Maximum 12
Training duration
2 days and an optional 3rd day
During the 3rd day, the participant practices applying the newly learned knowledge and technique by working on a case in small groups.
Note. It is only possible to attend the third training day if the participant has completed the first two days.
Date & Location
9, 10 & 11 December 2025, Luxembourg City
Training
Lunch meeting: workplace violence in a European corporate context
Complimentary Lunch – no training
Open Inschrijvingen
The phenomenon of social safety and the problem of workplace violence will be discussed and illustrated with case presentations. It will be demonstrated how knowledge of the psychological aspects of harmful behaviour can enhance the investigation, risk evaluation, and management of incidents and organisational threats. The presenter will also explore strategies that global corporations can use to identify potentially harmful situations at an early stage, prevent further escalation of violence, and foster a safer work environment.
Invited to attend this event are:
- Legal professionals
- Human Resource managers
- Risk / security managers
- Corporate investigators
- Compliance officers
- Social safety / integrity specialists
Trainer
Bram van der Meer
Costs
You are invited to attend this complimentary event.
Participants
Maximum 8
Dates
2026 dates will be announced soon
Location
Luxembourg City
Training
Social Safety and Concerning Behaviour in Organisations
Training duration (1 day)
Open Inschrijvingen
Today's workplace can be a dynamic and emotionally challenging environment on several fronts. Today's society places high demands on personal working conditions and how people interact and communicate with each other in the workplace. A socially safe working environment is crucial if the aim is to have productive employees who perform at their best.
Socially unsafe behaviour varies in severity. In many cases, it seems to concern employees who feel intimidated or excluded, experience pressure or are bothered by a colleague or manager who expresses himself in an undesirable way. Such undesirable behaviour or manners can also develop into very worrying situations in which those around them experience a lot of inconvenience, colleagues no longer dare to come to work, and people become increasingly fearful of further escalation or more serious violence.
During this interactive day, you will learn more about this and various topics that will be covered will be illustrated and discussed using real-life examples.
Which questions will be addressed?
- What is social safety and what is needed in an organisation to ensure a socially safe workplace?
- What forms of socially unsafe and concerning behaviour occur in each organisation?
- What are the risks to the organisation and what can be done preventively to limit damage?
- What do we know about the prevalence, willingness to report and impact of socially unsafe behaviour?
- What do we know about the causes of socially unsafe behaviour?
- How do I recognise the signs for further escalation of the unsafe behaviour?
- What are the indicators of serious violence?
- What interventions are possible to manage risky behaviour?
- When should investigations be initiated and what are the characteristics of a good investigation?
- What is the impact of unsafe behaviour on others in the organisation and how can peace of mind be restored?
Who will benefit from this training?
Managers and employees working in the following departments in organisations:
- Security
- Investigations
- Human Resources
- Compliance
- Legal affairs
- Social security
- Integrity
Trainer
Bram van der Meer
Price
€ 645, - excl. VAT.
The price includes coffee & tea, lunch, course materials and a certificate.
Number of participants
Maximum 12
Dates
De data voor 2026 komen binnenkort online
Location
The Hague
Training
Bouwen aan veerkracht & veiligheid
Training duration (2 days)
Open Inschrijvingen
Would you like to respond more confidently and calmly to challenging situations that arise in the workplace? This two-day training course is specially designed for professionals who want to learn how to set boundaries, communicate effectively and act more firmly, whatever the circumstances. This training is ideal for professionals who want to grow in their personal power and act professionally, even under pressure.
During this intensive and practical training, you will work on strengthening your personal resilience and communication skills. You will learn how to guard your own boundaries, deal with tensions better and approach challenging interactions professionally and respectfully. Through exercises and realistic scenarios, you will develop practical skills that can be directly applied in your daily work. You will practice with realistic situations under the guidance of an experienced actress.
How will this training benefit you?
- More confident in challenging situations
- Effective techniques to indicate and monitor boundaries
- Improved communication skills for difficult conversations
- A stronger understanding of personal reactions and barriers
Trainer
Inge Nijenhuis
Price
€ 995, - excl. VAT.
The price includes coffee & tea, lunch, course materials, active role-play with an actor, and a certificate.
Number of participants
Maximum 12
Dates
De data voor 2026 komen binnenkort online
Location
Utrecht region
Training
Reflective Listening
Training duration (1 day)
Open Inschrijvingen
Good listening is an art and an essential skill in communication. Often, we hear what someone is saying but do not really listen. Without effective listening, you miss the heart of what the other person means, be it a colleague, client or employee.
During this one-day training course Reflective Listening teaches conscious and active listening so that you follow conversations better and connect more strongly with your interlocutor.
During this training you will learn:
- The difference between hearing and listening and how to listen more effectively
- Different forms of listening and their impact on the other person
- Practical techniques such as open-ended questioning, summarising and listening
- Reflective listening: give feedback on what you have observed and test this.
Would you like to learn to listen better and really connect? Then sign up for this training and discover how to become a more effective interlocutor.
The training is a mix of theory, interaction and practical exercises. You will practise listening skills with practical examples and various assignments, both individually and in pairs. After this training, you will feel more confident in your listening skills and know how to actively use them.
- Different listening styles
- Listening techniques and their application
- Practical exercises with your own cases
Trainer
Inge Nijenhuis
Price
€ 495, - excl. VAT.
The price includes lunch, course materials
Number of participants
Maximum 12
Dates
De data voor 2026 komen binnenkort online
Location
Utrecht region
Training
Psychological De-Escalation
Training duration (2 days)
Open Inschrijvingen
Everyone recognises it; a normal conversation that escalates unexpectedly. Whether with a customer, student, client or colleague, sometimes emotions run wild, sometimes emotions run high and frustration and anger arise. In an increasingly demanding society, it is crucial to develop skills that allow you to turn tension into calm and connection. This de-escalation training will give you the tools to act effectively and confidently in challenging situations. You will also practice with realistic, hands-on situations under the guidance of an experienced actress. After the training, you will feel confident in de-escalating. You will be given practical tools to turn conflicts around and learn to control your own communication and behaviour.
Communication is key
What is good communication and how can you use it effectively to prevent escalations
De-escalation techniques
Practical tools to reduce tension and calm situations
Understanding aggression
Understand the causes and different forms of aggression
Resilience
Learn how to stay calm and confident, even under pressure.
Trainer
Inge Nijenhuis
Price
€ 995, - excl. VAT.
The price includes coffee & tea, lunch, course materials, and a certificate.
Number of participants
Maximum 12
Dates
De data voor 2026 komen binnenkort online
Location
Utrecht region
Training
Strategic Interviewing in a Workplace Context
Training duration (2 days and an optional 3rd day)
Open Inschrijvingen
This two-day (plus optional third day) intensive training is designed for professionals working in organisations and who want to improve their interviewing skills. The training focusses on gathering pertinent and relevant information from subjects. The training will also pay significant attention to gathering information from resistant and semi-cooperative subjects.
Besides the practical skills, the participant will also get a better understanding of motivations behind specific behaviours as well as the psychological dynamics of a working relationship that can make the interview challenging.
On the first day the trainers will focus on the foundations of interviewing. The second day will continue with approaches and techniques for developing a working alliance with subjects as well as how to use relational dynamics to enhance the flow and efficiency of an interview and designing an interview plan.
There is an advisable opportunity to extend participation to a third day which will be dedicated to exploring the personal abilities of participants and how those abilities influence their interview success. The communication style of the interviewer and their personal challenges establishing productive operational bonds with subjects, will be engaged during the practical exercises.
Participants will receive extensive personal and constructive feedback while engaging in role-play exercises with professionally trained actors.
Who benefits from this training?
This training has been designed for people who engage in complex interviews and are required to gather information from demanding individuals.
The training will be valuable to:
- Legal professionals who deal with problematic behaviour and employee conflicts within their organisations
- Human Resource managers
- Threat assessment specialists and corporate risk / security managers
- Corporate investigators
- Compliance officers
Participants will develop essential foundational skills on how to conduct effective interviews without contaminating a subject’s account.
- Starting an interview
- Asking good questions
- Questioning framework
- Active listening
- Reaching informational objectives
- Summarising
Participants will learn how to establish and maintain a working alliance and use relational dynamics to enhance the flow and efficiency of an interview.
- Personality and psychological profiling
- Designing an interview plan
- Rapport and trust
- Understanding motivations
- Mitigating resistance
This day will focus on improving participants adaptability in an interview by focusing the role-playing exercises and constructive feedback to their individual challenges and frustrations.
- Professional development
- Adapting to unexpected situations
- Resilience to demanding behaviour
- Coping with own emotions and frustrations
Presenters
Bram Van der Meer and Simon Oleszkiewicz
Maximum participants
The group size will be limited to 15 participants.
Training duration
2 days and an optional 3rd day
Note. It is only possible to attend the third training day if the participant has completed the first two days.
Costs
Day 1 and 2: € 1290.00 excl. VAT.
Day 3 (optional): € 495,00 excl. VAT.
The price includes coffee & tea, lunch, course materials, a certificate and a closing drink on day 2
Dates
2026 dates will be announced soon
Location
The Hague, The Netherlands